Careers

• Location: Surat

Key Responsibilities:

• Conduct initial training sessions for new franchisees, covering operational procedures, sales techniques, and customer service standards.
• Provide continuous training and support to franchisees, including workshops, webinars, and on-site visits.
• Design and develop training programs, materials, and resources tailored to the needs of franchise partners.
• Evaluate franchisee performance and provide constructive feedback and guidance to enhance operational effectiveness.
• Develop and maintain an online training portal with resources, best practices, and updates on company policies.
• Stay updated on industry trends and competitor practices to enhance training materials and strategies.
• Work closely with other departments, including marketing and operations, to align training efforts with overall business objectives.

Qualifications:

• Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in training, coaching, or a similar role, preferably within a franchise or retail environment.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Excellent written and verbal communication skills.
• Ability to travel frequently to franchise locations as needed.
• Strong organizational skills and attention to detail.
• Proficient in using training software and tools.